VIRTUAL ASSISTANCE & SUPPORT SERVICES FOR THE TOURISM INDUSTRY

RESERVATIONS & FIRST IMPRESSIONS

We know how important exceptional customer service is right from the first time a potential client contacts you.   We also get, than when you are working to a deadline, how annoying the constant interruptions can be.  Why is it when you have the least time the more your clients want to talk to you?

Let our remote reservations staff take the pressure off.    We have  award winning customer service gurus who can help with your bookings.

Whatever service you need we can help:

  • Full reservations serivice
  • Implementation of  res systems
  • Emergency cover
  • After hours cover

If you have a cloud based reservations system, or one you can give us access to you can simply divert your calls to our cloud based PABX.  Your clients will never know that you have a remote reservations service.

 

Common Problems:

  • No online booking engine
  • Can't handle the telephone calls and all your other jobs
  • Unprofessional call answer service
  • Too reliant on voice mail
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Our Solutions:

  • Experienced on a range of online booking engines and reservation systems
  • Excellence in customer service
  • We work to your guidelines
  • Monitoring & reporting

OUR PRICES

As you can imagine this is not a one size fits all service.   As a general guide our rates start at $35 per hour but we will need to work out the intricacies of your business and exactly what cover you require.   Simply click on the button below to book a chat with Tracey to see how we can help you.

BOOK A NO OBLIGATION CHAT WITH US NOW