Help for Tourism Businesses

Industry Experienced Virtual Assistants

You’ll wonder how you ever managed without us!

What is a Virtual Assistant?

A Virtual Assistant, or VA, is an administrative professional who provides help for tourism and hospitality businesses.   We offer immediate professional support, services, and skills to busy tourism business managers via the Internet usually from our home office.

We are real people, humans, just like you!  We are based in Australia and the UK and are native English speakers.  We are a team of individuals who prefer to work from our own offices.  We all have extensive industry experience and a plethora of specialised skills to support your tourism or hospitality business.

How Can We Help?

We do the jobs you hate, don’t have time for, or simply don’t know how to do.   You only pay us to undertake the tasks you need to get done.  

Our time and cost-effective services allow you to spend more time enjoying the things you love. Working with us gives you greater flexibility than a traditional employee.    We work on what you want when you want and nothing more. 

We can work with you for a day, week, month or a year.   We offer some great time packages that you can dip into whenever you need a helping hand.

Why Work With Virtually Tourism

Virtually Tourism offer help for tourism and hospitality businesses.   We are industry experienced professionals that can step in, roll up our sleeves and get the job done!

The main benefit of working with a virtual assistant is that you do not have to take on a full or part time employee.  You only hire us to to undertake the tasks you need to get done.  We can work for you during your peak times and you never have to pay penalty rates.  

We do the jobs you hate, don’t have time for, or simply don’t know how to do.    Our time and cost-effective services allow you to spend more time enjoying the things you love.

Working with us gives you greater flexibility than a traditional employee.    We work on what you want when you want and nothing more.  We can work with you for a day, week, month or a year.   We offer time packages that you can dip into whenever you need a helping hand.

1. You only pay for the hours we work

It is in our best interests to work as efficiently as we can so that you come back to us with more work time and time again.

2. No employee benefits

No annual leave, sick days, late lunches, training or office equipment required.

3. Professional, competent assistants

Over 35 years tourism industry experience and a plethora of specialist skills mean that you get professional results when you need them.

4. Total flexibility

No ongoing commitment and we can work outside of normal business hours to help with those rush jobs

5. We know tourism & hospitality

We all have a tourism or accommodation industry background, we understand the intricacies of the industry, we probably already know your target markets. So what does this mean – minimum briefing time and maximum return on your investment

Who We Are

Tracey Patterson

Superpower:    All Things Tech

Tracey heads up the Virtually Tourism team and with over 35 years tourism and hospitality industry experience Tracey has learnt a trick or two along the way!   Tracey is our geek – she loves anything tech related.   She is a whizz on RMS and is known for making the well-known PMS work for you.   Whether you need to set up systems, automate process or work on a tech stack to make your life easier Tracey is the girl for you!   Tracey has two teenage children and is originally from the UK but now lives in Tropical North Queensland.

Linzi Desmond

Superpower:    Customer Service

Linzi does customer service like no other!   She goes well beyond the extra mile to ensure your clients and guests have an awesome experience.   Having worked for award winning Paronella Park as the Operations Manager she has great logistical skills too.   Linzi has worked for a major Australia Tour Operator and understands the challenges of working in remote locations.   She is an RMS superstar and has worked in both caravan parks and resorts.  Linzi is currently studying for her diploma in remedial massage and is a Reiki Master – unfortunately, she does not offer these skills remotely.  

Virtual Assistant

Natalie Walford

Superpower:    Digital Marketing

With several years of content and marketing experience in the travel industry behind her, Natalie has amassed a strong and diverse skill set. Her real superpower is copywriting, with a focus on delighting and engaging readers, while always considering SEO. As well as having a way with words, Natalie can help you grow your social media following, improve email engagement and manage your website. She’s also a self-confessed travel addict and is most happy with sand between her toes and a glass of wine in hand.

Virtually Tourism

Tourism Superheros Needed

Superpower:    What’s Yours?

Are you an amazing, professional, individual with a reservoir of hospitality and tourism industry skills but are currently unable to use them as this pandemic has left you unemployed?

Our superheroes step in to fill knowledge and experience gaps for our clients. We offer our services on a contract basis to perform a specific job/role or ongoing work.

If this sounds like you, and the shoe (or cape) fits, so get in touch and share your superpowers with us!

How Much Can You Expect to Pay for Industry Experienced Help?

We have given an indication of our standard rates.   These prices are for generalist skills.   We will need to quote on your work for more specialised skills such as copywriting, tourism award submissions or website design.

All our pre-paid packages, apart from the Batgirl, can be used over 12 months after purchase.   This ensures our help is on hand as and when you need us.

Don’t forget, this is all you pay!   No office space or stationary supplies, no sick days and no office gossip ever!   We also work with no distractions, you’ll be amazed how much we can achieve in a set time frame!

Standard Rates

$245 for 5 hours of Remote Work

5 hours to be used over a 1 month period

Includes:   General Administration, Reservations calls, email handling, posting your content on social media, digital distribution or one-off job

$475 for 10 hours of Remote Work

10 hours to be used over a 1 month period

Includes:   General Administration, Reservations calls, email handling, posting your content on social media, digital distribution or a special one-off job 

$675 for 15 hours of Remote Work

 15 hours to be used over a 3 month period

Includes:   General Administration, Reservations calls, email handling, posting your content on social media, digital distribution, special one-off jobs or peak period help

$795 for 20 hours of Remote Work

 20 hours to be used over a 3 month period

Includes:   General Administration, Reservations calls, email handling, posting your content on social media, digital distribution, larger projects or peak period help

Would You Like to Make Your Tourism Business Work For You?

As a small tourism business owner you often end up wearing all the hats in your business.   You are not getting to the jobs you know you should be doing as  you have to keep on top of the day to day operation.   This is a classic case of working in your business rather than working on your business!

Virtually Tourism can help you achieve your business goals faster by streamlining your operation with  our 3 stage automate, delegate, regulate system.

Take back control of your business, stress less and have more time for the things you love.

 

Automate your processes to save valuable time

We will help you to identify areas where you can use automation to save you time and money.

Delegate so you can work smarter not harder

If you are having trouble letting go, then talk to us about how you can delegate with confidence and trust whilst still maintaining control.

Regulate your procedures for a stress free life

You will be surprised how much pressure documented policies and procedures will take off you.   Every decision will be easier and you will just need to manage the system!

Still Have Questions?