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about virtually tourism

Streamline your workload with skilled Virtual Assistants from Virtually Tourism.

Our experienced travel & tourism virtual assistants handle everything from daily tasks to strategic planning, freeing up your time to focus on growth. We’re your trusted partner, providing exceptional support since 2017 for tour companies, experiences, and accommodation providers across Australia & New Zealand.

Why I Started Virtually Tourism

For over 40 years, I’ve witnessed the unrelenting passion and dedication of tourism and hospitality operators. While deeply fulfilling, the daily grind often overshadows crucial tasks like strategic planning, brand development, and product innovation.

Witnessing the struggles of colleagues and friends firsthand, I saw a pressing need for reliable support, whether for a day, a week, or even a year.

Virtually Tourism was born from this need.

I assembled a team of skilled virtual assistants, each with specific expertise to alleviate your daily burdens. We don’t just assist, we become your trusted partner, allowing you to reclaim your time and focus on the passion that drives your business.

My goal is simple: empower tourism and hospitality businesses to thrive, not just survive.


At Virtually Tourism, our virtual assistant team comprises seasoned tourism and hospitality professionals, each equipped with extensive industry acumen and specialised skills.

Hailing from Australia, we intimately grasp the distinctive hurdles confronting small tourism and hospitality operators like yourself. This is precisely why we’ve curated a team of dedicated professionals who share a fervent passion for the industry and an unwavering commitment to your success.

While we operate from our own home offices, we’re no different from you in essence – individuals wholeheartedly devoted to delivering top-tier support and service that aligns precisely with your distinctive requirements and consistently surpasses your expectations.


SUPERPOWER – All things tech

EXPERIENCE:  Aviation, tour operator, travel agent, tour guide, caravan park, resort and holiday home management

Meet Tracey, the driving force behind our team, boasting an impressive 40 years of invaluable tourism and hospitality expertise. With an unwavering passion for the industry, Tracey proudly wears her ‘tech geek’ badge, leveraging technology to enhance businesses.

Originally hailing from the UK, Tracey and her family have embraced the laidback tropical lifestyle of North Queensland, which they now call home.


SUPERPOWER – Digital Marketing & Copywriting

Celebrate the talents of Maddy, an integral member of our team who brings a blend of skills to the table. Holding two business degrees, with a focus on tourism and events, Maddie uses her flair for copywriting and digital marketing to amplify your tourism business.

As a North Queensland local, she’s been immersed in the world of exceptional tourism operators since her childhood. Maddie’s background as a Jetstar cabin crew member further enriches her ability to take your business to new heights through engaging copywriting and marketing strategies


SUPERPOWER – Business growth

Meet Laura, an accomplished entrepreneur recognised for her excellence in small business.  With Laura by your side, your business is destined for success. Her extensive expertise spans various aspects, from elevating customer service to orchestrating effective digital marketing strategies, ensuring your tourism business not only thrives but excels.

Beyond her professional endeavors, Laura loves exploring the pristine creeks and enchanting waterfalls of the Cairns Tablelands with her family


SUPERPOWER – Systems and project management

Jo’s background in project management, business administration, and EA/PA support in the tourism industry will have your business running like clockwork  Originally from the UK, Jo took up hairdressing to enable her to emigrate to Australia.


SUPERPOWER – Customer service

Meet Linzi, our unparalleled customer service virtuoso! When it comes to ensuring your clients and guests have an extraordinary experience, Linzi consistently goes the extra mile and beyond. Her commitment to excellence is rooted in her diverse background, having previously served as the Operations Manager for the award-winning Paronella Park, where her logistical skills truly shone.

With a career that spans across a major Australian Tour Operator and extensive experience in both caravan parks and resorts, Linzi is well-acquainted with the unique challenges of remote locations. She’s also an RMS superstar, ensuring that your operational tasks are streamlined and efficient.


SUPERPOWER – Graphic design and social media

Introducing Tash, our exceptionally talented Graphic Designer and Social Media Guru. With a rich background in holiday homes, cruises, and attractions, Tash brings a unique perspective and a wealth of industry-specific expertise to the table.

Her creative prowess and strategic social media wizardry converge to craft visually stunning and engaging content that captivates your audience. Whether it’s crafting eye-catching graphics or orchestrating compelling social media campaigns, Tash’s dedication ensures your business not only meets but exceeds its marketing goals.


SUPERPOWER – Efficiency  and organisation

Meet Roberta, our administrative guru with a relentless commitment to precision and impeccable systemization. With her keen eye for detail, Roberta ensures that no task is too complex or challenging to handle.

Roberta’s passion for efficiency and organization makes her an invaluable asset to our team. Her expertise in streamlining processes and maintaining meticulous records is unmatched, guaranteeing that your business operations run seamlessly.

are you our next tourism superhero?

Do you have a tourism or hospitality superpower? Virtually Tourism wants to hear from you!

We offer contract services to tourism and hospitality businesses to perform both one-off and ongoing work from administration, reservations and customer service to policy, procedure and webpage development, brand design and everything in between.

Our virtual team all work from home so a mobile phone, great interne and computer are essential.

Email your resume to:


Virtual Account Supervisor

 We are currently seeking a superstar Virtual Account Manager to join our growing team!

Do you have:

  • Supervisory or management experience (hospitality a plus)? ✅
  • Expertise in an RMS or similar system (training provided)?
  • A knack for organisation and troubleshooting? ‍
  • Knowledge of Hamilton Island, Cairns, Port Douglas, & Gold Coast? ️


In this role, you’ll be the dedicated point of contact for our valued clientele, overseeing all aspects of their luxury holiday home experience. You’ll leverage your skills to ensure seamless guest experiences, maximizing bookings and revenue.

If you’re a self-starter with a passion for luxury travel, we want to hear from you! This remote position offers a competitive hourly rate, flexible schedule, and the chance to join a dynamic team.

Simply enter your details on the form for more information on this role!